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Effortlessly analyze feedback, identify key trends, and prioritize feature requests with data-driven insights. Focus on what truly matters by segmenting high-value customers and refining your product roadmap.

Feedback
Channels

Explore our omnichannel
shared inbox software

Shared Inbox

Made to change the way you handle
customers' communication

Translate
Translate
Translate your messages in real-time
Centralize all inbound messages—email, chat, WhatsApp, Messenger, calls—into one shared inbox for faster, collaborative replies.
Collaborete
Like your traditional mailbox, but better
Centralize all inbound messages—email, chat, WhatsApp, Messenger, calls—into one shared inbox for faster, collaborative replies.
Collaborate
Satisfaction
Satisfaction
Measure customer service quality at every step of the journey
Centralize all inbound messages—email, chat, WhatsApp, Messenger, calls—into one shared inbox for faster, collaborative replies.

We help teams build better products

Tiago Costa
I love Pipeback because it is a very simple to use solution for communicating changes in my products and collecting feedbacks! Being a solo founder with side projects, time is always a concern, and creating and maitaining changelog and feedback pages can be a bit time consuming. Using Pipeback helps me a lot to not only save time but to show a more professional look for my SaaS projects.
Patrick Silva
Pipeback helped me with a big communication problem I had with my clients. With it, I can publicize the news about my system with a high rate of visibility among my customers.
Diego Carmona
We love Pipeback because it is a very simple to collect feedbacks from our customers. It is a great tool to keep track of the changes we make in our products and to collect feedbacks from our customers.

Start building awesome products

Join thousands of modern product, marketing & support teams building better products with Pipeback